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Shipping Policy

Last Updated: 9 March 2025

At Organic Zing Lifestyle, we are dedicated to delivering fresh, organic groceries to customers across the globe. Our shipping policy outlines how we handle and deliver your orders efficiently, safely, and with care.

🌍 1. We Ship Worldwide

We proudly serve customers across all countries, delivering premium groceries to your doorstep β€” whether you’re in a bustling city or a remote village. International shipping is available for most items, subject to local regulations.

⏱️ 2. Order Processing Time

  • Domestic Orders (within country of warehouse origin):
    Orders are typically processed within 1–2 business days.

  • International Orders:
    Processing may take 2–3 business days due to export regulations and customs checks.

Orders placed on weekends or public holidays will be processed on the next working day.

πŸ“¦ 3. Delivery Timeframes

  • Domestic Deliveries:
    Estimated delivery within 2–5 business days.

  • International Deliveries:
    Delivery times range from 7–21 business days, depending on the destination, local customs, and courier efficiency.

Note: These timeframes are estimates and may vary due to weather conditions, public holidays, or logistical disruptions.

🚚 4. Shipping Charges

  • Domestic Shipping:
    Flat-rate or free shipping is available for eligible orders based on order value and location.

  • International Shipping:
    Shipping fees are calculated at checkout based on destination, weight, and delivery method.

We always strive to provide the most economical and reliable shipping options available for your country.

πŸ“‹ 5. Customs, Duties & Taxes (International Orders)

Please note:

  • Your country may impose import duties, taxes, or customs fees.

  • These charges are not included in your order total and are the responsibility of the recipient.

  • Customs clearance delays are beyond our control, but we’ll provide all required documentation to facilitate smooth processing.

πŸ“¦ 6. Packaging & Freshness Guarantee

We use eco-friendly, food-safe, and insulated packaging to preserve the quality of your groceries during transit. Perishable items are packed carefully to maintain freshness throughout the journey.

❗ 7. Undeliverable or Returned Packages

If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs duties:

  • We will notify you via email.

  • Shipping charges are non-refundable, and additional reshipping costs may apply.

🧊 8. Shipping of Perishable Items

Perishable items (e.g., dairy, fresh produce, frozen goods):

  • Are shipped with priority handling and insulated packaging.

  • May not be eligible for international delivery to certain locations due to transit time or local restrictions.

  • Cannot be reshipped if returned.

πŸ”„ 9. Tracking Your Order

Once your order is shipped, you’ll receive an email with:

  • A tracking number

  • Courier name and delivery estimate

  • Real-time tracking updates

You can also track your order through your account dashboard on our website.

πŸ“¬ Contact Us

For any shipping-related queries, reach out to us anytime:

πŸ“§ Email: help@organiczinglifestyle.com
🌐 Website: https://organic.zinglifestyle.com

Thank you for shopping at Organic Zing Lifestyle, where healthy living meets global convenience.

Sincerely,
John Brown
Founder, Organic Zing Lifestyle